Support For EC Members

 

Need help? The NCDHA support team is here for you. Find answers, tips, tutorials, and important member alerts on our dedicated support page.

Email Support

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(More Tutorials Coming.. If you would like to see something special… please contact Support.) 

Register & Login

Software Tutorials

Email Tutorials

ATTENTION

Access to Digital Marketing software was given to each EC member. If you’re experiencing complications, it’s ok… Contact Support. Temporary passwords for access were time-sensitive for security reasons.

Register or Login to GoDaddy Software

Access your GoDaddy account for association resources! You are only registering for an account.. this is for checks & balances.. that will aid in data logging and security.

You need not use your NCDHA professional email.. it can be your personal… or social accounts. This is not Professional Email Access. 

How to Register for GoDaddy Services

Step 1: Visit GoDaddy’s Website
  1. Open a web browser (Chrome, Firefox, Edge, etc.).
  2. Go to GoDaddy’s official website.
Step 2: Create an Account
  1. Click on the Sign In button at the top-right corner.
  2. Select Create an Account (or click New Customer? Sign up now).
  3. Choose one of the following sign-up options:
    • Email and password
    • Google Account
    • Facebook Account
  4. If signing up with an email, enter:
    • A valid email address
    • A username (optional)
    • A secure password
  5. Click Create Account.

*** NOTE*** Purchases Are Not Required. You simply need an account to receive Delegation Access. 

Initial Digital Marketing Tutorial

Learn the basics of digital marketing with this introductory tutorial from the NCDHA, using NCDHA’s Digital Marketing software.

Tutorial: Accessing and Using Digital Marketing Software

Step 1: Logging into GoDaddy

Open your web browser and go to www.godaddy.com.

  1. Click on Sign In at the top right corner of the page.
  2. Enter your GoDaddy username or customer ID and password.
  3. Click Sign In.
  4. If prompted, complete any two-step verification for security purposes.
Step 2: Accessing Delegate Access

Once logged in, click on your profile name at the top right of the page.

  1. From the drop-down menu, select Account Settings.
  2. Scroll down and click Delegate Access.
  3. Under the People who can access my account section, locate current president’s account.
  4. Click Access Now
  5. You will be redirected to a dashboard with delegated permissions.
Step 3: Navigating to Digital Marketing Software
  1. From the GoDaddy dashboard, locate Digital Marketing Suite.
  2. Click Open to access the Digital Marketing software.
  3. The software dashboard will load, showing available tools for Email Marketing and Social Media Marketing.
Step 4: Using Email Marketing Tools Creating an Email Campaign
  1. In the Digital Marketing dashboard, select Email Marketing.
  2. Click Create Campaign.
  3. Choose a template or start from scratch.
  4. Enter a campaign name and fill in the subject line.
  5. Add your email content, including text, images, and links.
  6. Select your audience list (each component is sectioned).
  7. Click Preview to review the email.
  8. Click Send Now or Schedule for a later date/time.
Step 5: Using Social Media Marketing Tools Connecting Social Accounts
  1. In the Digital Marketing dashboard, go to Social Media Marketing.
  2. Click Connect Accounts. (connect only once) 
  3. Follow the prompts to link your Facebook, Instagram, accounts. 

Creating a Social Media Post

  1. Click Create Post.
  2. Select the platform(s) to post on.
  3. Add text, images, or videos.
  4. Choose hashtags and add links if necessary.
  5. Click Preview to check the formatting.
  6. Click Post Now or Schedule for later.
Step 6: Using the Scheduling Calendar | Scheduling Email and Social Media Posts

In the Digital Marketing dashboard, locate the Scheduling Calendar.

  1. Click on a date and time to create a new post or email.
  2. Select whether you want to schedule an email campaign or a social media post.
  3. Follow the creation steps from previous sections.
  4. Click Schedule to confirm the planned post or email.

ATTENTION

NCDHA Professional Emails were sent out to each EC Member. If you’re experiencing complications, it’s ok… Contact Support. Temporary passwords for access were time-sensitive for security reasons.

NEW

Tutorial: Adding Professional Email Address to Your Mobile Device

(iOS or Android):

After setting up your new password, you can easily add this email account to your preferred email app on your mobile device. Here are some general steps to follow (specific instructions may vary slightly depending on your device and email app):

iOS:
  1. Open the “Settings” app on your iPhone or iPad.
  2. Tap on “Mail”.
  3. Tap on “Accounts”.
  4. Tap on “Add Account”.
  5. Select the type of email account you have (e.g., IMAP, POP3).
  6. Enter your username, password, and other required information for your NCDHA email account.
  7. Follow any additional on-screen instructions to complete the setup.
Android:
  1. Open the email app that came pre-installed on your Android device (e.g., Gmail).
  2. Tap on the menu button (usually three vertical dots) in the top right corner.
  3. Select “Settings”.
  4. Tap on “Add account”.
  5. Select the type of email account you have (e.g., IMAP, POP3).
  6. Enter your username, password, and other required information for your NCDHA email account.
  7. Follow any additional on-screen instructions to complete the setup.

If you encounter any difficulties setting up your email account, please contact support@ncdha.org 

We hope this information helps you easily access your new email account!

NCDHA Signature Tutorial

A quick tutorial on how to adjust your professional signature using the NCDHA logo.

Tutorial: Accessing and Using NCDHA Email

Step 1: Logging into NCDHA Webmail
  1. Open your web browser and go to https://ncdha.org/webmail.
  2. Enter your professional email address (e.g., FirstName@ncdha.org).
  3. Enter your password (this will be the password you created, not the temporary password sent during setup).
  4. Click Login to access your email inbox.
    5. After making application. If you would like this data forwarded to your personal email, please notify NCDHA Support
    *** NOTE*** If sending a reply email (with a professional signature), you will need to be inside the Webmail portal. 
Step 2: Navigating the Webmail Interface
  1. Once logged in, you will see the Webmail Dashboard.
  2. Use the Inbox, Sent, Drafts, and Trash folders to manage your emails.
  3. Click Compose to send a new email.
  4. Use the Settings menu to manage preferences and update security settings.
    5. *** NOTE*** We Encourage the Placement of Your Component In the Subject Area: so upon receiving feedback, the mail server will place this in each Components Box (soon to come)… This will aid you in picking it out from the other emails coming in. 
Step 3: Creating Your Professional Email Signature
  1. From the Webmail Dashboard, click on Settings (typically found in the top-right corner).
  2. Select Identities from the left-hand menu.
  3. Click on your email address to edit your signature settings.
  4. In the Signature section, enter your desired signature details, such as:
    • Your Full Name
    • Your Position
    • North Carolina Dental Hygienists’ Association (NCDHA)
    • Your Contact Information
    • Insert the official NCDHA logo (and resize it appropriately) 
  5. Format the signature as needed using the provided text editor.
  6. Click Save to apply the changes.

Adding Your Professional Signature

In the Inner Portion of the Email… Click the (+) icon.. and place this into the open text area: you will need to change the text in bold. (be sure not to adjust spacing or characters, other than what is in bold.)

<p style=”font-family: sans-serif; font-size: 16px; line-height: 1.5; color: #3E2C70; text-align: left;”> name and credentials <br> leadership position, North Carolina Dental Hygienists’ Association (NCDHA)<br> <ahref=”mailto: info@ncdha.org style=”color: #3E2C70; text-decoration: none;”>info@ncdha.org</a><br> </p>

Step 4: Using NCDHA Webmail Efficiently
  • Organize Emails: Use folders and labels to keep your inbox clean.
  • Set Up Filters: Automate email organization by creating filters.